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To ensure a safe, calm, and positive experience for every dog in our care, we ask all pet parents to please review the guidelines below before booking.

Eligibility & Safety Requirements

• Park Slope Pals cares for small dogs only (25 lbs. or less) to ensure a peaceful and safe environment for everyone.

• Dogs must be at least one year old, spayed or neutered, and not in heat at the time of their stay.

• All dogs must be up to date on vaccinations (rabies, DHPP, and Bordetella) for the health and safety of everyone.

  • We respect that families make different healthcare choices for their pets, but we can only accept dogs who meet our vaccination requirements. Knowingly providing false information creates serious health risks for other dogs and people, and may result in liability if harm occurs.

• Pet parents must disclose any bite history or behavioral concerns prior to booking.

Our Home & Capacity

• Care is provided in Britt’s home, where dogs enjoy a calm, smoke-free environment.

• Capacity is intentionally limited to 2–3 dogs at a time, allowing for individualized attention and close supervision.

• A meet-and-greet in the home is required for all new clients; this gives each dog a chance to get comfortable with the space and meet Furby.

What To Expect: Care & Communication

• Pet parents receive multiple updates each day, including photos, so they can feel connected and reassured while away.

• If a dog has special care needs—e.g., medications, mobility support, or unique routines—these details should be shared in advance.

What To Bring

• Pet parents only need to provide their dog’s food, but are encouraged to also bring their dog’s bed, blanket, treats, or favorite toy to help them feel at home.

Hours & Timing

Daycare

• Standard hours are 8 a.m. - 6 p.m.

Boarding

• Standard check-out is 1 p.m. on the dog’s final day, with a one-hour grace period (until 2 p.m.).

• Pick-ups between 2 p.m. and 6 p.m. are charged at our daycare rate ($45), as this time includes extended care and supervision.

• Pick-ups after 6 p.m. require booking an additional night of boarding ($65), as this includes evening care, dinner, and overnight accommodations.

Booking, Payment & Cancellations

Payment

• Payment is due via Zelle immediately upon booking confirmation, at which time payment details will be provided.

• Rates are $65/night for boarding and $45/day for daycare.

• Rates may change based on time of year and demand, though pricing is generally stable for returning clients.

Cancellations

• Cancellations made 7 or more days in advance receive a full refund.

• Cancellations made less than 7 days before the scheduled stay are non-refundable.

• In the rare event that we need to cancel, pet parents will receive a full refund and, if possible, assistance finding alternative care.

Stay Changes

• Stay extensions are accommodated whenever possible, subject to availability.

• Schedule adjustments (drop-off/pick-up time changes) are welcomed with advance notice.

Insurance & Responsibility

• Britt is insured through Pet Care Insurance (PCI), and pet parents are encouraged to carry their own pet insurance as well.

• While damage is extraordinarily rare, pet parents may be responsible for property damage that falls outside normal wear and tear or previously disclosed behavior. If this occurs, we’ll provide documentation and discuss it with pet parents promptly and transparently.

Emergency Protocols

• In the event of a medical emergency, pet parents will be contacted immediately and, if necessary, the dog will be personally transported to the preferred veterinarian (as requested in our intake form) or the nearest emergency vet clinic.

• If pet parents cannot be reached immediately in a medical emergency, we are authorized to proceed with emergency veterinary treatment to ensure the dog’s safety and wellbeing.

• All medical decisions and expenses will be communicated clearly and promptly, and communication with the pet parent’s pet insurance provider will also be managed when applicable.

Questions are always welcome, and additional information can be shared prior to booking to ensure the best possible fit. Please reach out at hi@parkslopepals.nyc or (929) 525-2648.