Park Slope Pals (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

We collect the following information when you submit our intake form to request pet care services:

Personal Information:

• Your name, email address, and phone number

• Emergency contact information

Pet Information:

• Your dog's name, breed, age, sex, weight, and health details

• Vaccination records and veterinary information

• Behavioral characteristics and care requirements

Booking Information:

• Requested service dates and times

• Service type (daycare or boarding)

We collect information directly from you when you:

• Submit our online intake form

• Communicate with us via email or phone

• Provide updates about your pet's care needs

We use your information solely to:

• Evaluate your booking request and determine if we can accommodate your dog

• Provide safe and appropriate care for your pet

• Communicate with you about your booking, your dog's care, and updates

• Contact you or your emergency contacts in case of emergency

• Coordinate with your veterinarian if medical care is needed

• Maintain records for the safety and continuity of care

We will never:

• Sell your personal information to third parties

• Share your information for marketing purposes

• Use your data for any purpose beyond providing pet care services

Your information is collected and stored through Squarespace, our website platform provider. While we implement reasonable security measures and follow best practices to protect your data, please be aware:

• Squarespace maintains its own security protocols and data storage practices

• We are not responsible for data breaches or security issues that originate with Squarespace's systems

• No method of electronic storage is 100% secure

We take data security seriously and will:

• Access your information only when necessary to provide services

• Limit access to your data to essential personnel only

• Notify you promptly if we become aware of any unauthorized access to your information

We retain your information for as long as:

• You are an active or potential client

• We have a legitimate business need (such as maintaining care records)

• Required by law

If you request deletion of your data (see “Your Rights” below), we will make reasonable efforts to delete your information from our systems, subject to Squarespace's data retention policies and any legal obligations to retain records.

We use Squarespace to host our website and manage form submissions. Squarespace may collect and process data according to its own privacy policy, available at https://www.squarespace.com/privacy.

We do not otherwise share your information with third parties, except:

• Your veterinarian, if emergency medical care is required

• Your emergency contact, if we cannot reach you

• As required by law or legal process

You have the right to:

• Access: Request a copy of the personal information we hold about you

• Correction: Request that we correct inaccurate or incomplete information

• Deletion: Request that we delete your personal information (subject to legal and operational limitations)

• Opt-Out: Decline to provide certain optional information (note: some information is required to provide services)

To exercise these rights, please contact us at hi@parkslopepals.nyc or (929) 525-2648.

If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our services, you consent to the transfer and processing of your information in the U.S.

For visitors from the European Economic Area (EEA):

We process your data based on:

• Consent: You have provided consent for us to process your information

• Contract: Processing is necessary to provide the services you requested

• Legitimate interests: We have a legitimate business interest in providing safe pet care

You have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to withdraw consent at any time

• The right to data portability (receive your data in a structured format)

• The right to lodge a complaint with a supervisory authority in your country

• The right to object to processing based on legitimate interests

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose

• Right to request deletion of your information

• Right to opt-out of sale of personal information (note: we do not sell personal information)

• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at hi@parkslopepals.nyc or (929) 525-2648.

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new “Effective Date.” Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Park Slope Pals

Email: hi@parkslopepals.nyc

Phone: (929) 525-2648

Location: Park Slope, Brooklyn, N.Y.